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Dealing with Difficult People

Posted on October 23, 2019 by Deandre Millinor

Have you pointed out that some people appear to stop listening even before you begin talking? Can you avoid approaching some individuals if you don't absolutely have too? Enhance your opportunity for conversational success by taking into consideration the following ten factors prior to starting the next conversation.

  • Consider the setting. Where will the conversation happen? Could it be public or private? Is there other activities going on which will be distracting? May be the setting approapriate for this issue?
  • Consider the personality, gender, culture, age, etc. of your partner. If the individual differs from you in these respects, you will need to adapt your look of communication to respect these differences.
  • Consider the inner influences (emotions, bias, etc.) on what you approach the conversation. What's your motivation? What baggage are you currently bringing with you as you talk to this person? Recognize it in order that it won't obstruct you.
  • Consider the inner influences (emotions, bias, etc.) on what your partner will have the message. How might your history of communication with this particular person impact the direction they react to your approach? Will they be distrustful, anxious, humiliated? Your past words and actions will impact if they will undoubtedly be receptive for you as well as your message.
  • Consider the interest level/level worth focusing on of your partner. Just how much information does this person have to know? May be the topic highly relevant to their work or do they just require a basic knowing of it? Would verbal bullet points are better than an in-depth report? Take care not to overwhelm someone with just how much you know. They could think you're just attempting to impress them or boast about your knowledge.
  • Consider the language needs (knowledge of topic, jargon, educational level, etc.) of your partner. Are you currently using words the individual knows or talking over their head? Are you currently talking in a demeaning way by "dumbing down" your word choices?
  • Consider what you would like to perform by initiating the conversation. Keep your goal and the message in leading of one's mind. If you want to relay information be sure that the individual understands the info. If you want to address challenging, be sure you address the task without rendering it an individual battle.
  • Consider what your partner may need to receive from the conversation. Adhere to the information your partner needs. Don't make an effort to become friends or discuss personal stuff if your partner isn't responding positively compared to that direction of one's conversation.
  • Consider the long-term impact of what, tone, and gestures they use. You might be having a negative day, however the other person might take your comments or attitude personally. Which will impact future conversations. If you have had a negative day and said something inappropriate get back to the individual to apologize and briefly explain that you're having a negative day and wrongly took it from see your face.
  • Consider the external factors (noise, distractions, setting, etc.) which will impact the way the message is relayed and received. Again we go back to setting. Ensure that you initiate and take part in conversations offering the very best environment for an effective exchange of ideas and information.